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1. Provisional booking
1.1. Will be held for seven days
pending receipt of a completed booking form and full deposit or payment as
appropriate.
1.2. Only the persons named on the booking form are allowed to
stay in the villa. The Florida State Law prohibits subletting, sharing or
assigning.
1.3. Any persons not shown on the booking form will be asked to
leave.
1.4. An adult must accompany persons under the age of 18.
2. Deposit / Security Deposit
2.1. A deposit of £100.00
per week is required with the completed booking form.
2.2. Confirmation
of booking will normally be made within seven days of receipt of deposit. Once
the booking is confirmed, the deposit will be non-refundable but will be
deducted from the full rental amount due.
2.3. With the final balance we
require the sum of £100.00 This represents a security deposit
and will be refunded 7 days after your vacation pending a satisfactory
inspection.
2.4. Notwithstanding the amount of the security deposit, you
are liable for all damage caused to the villa. Thus the Owners reserve the right
to pursue you for further monies to cover malicious or avoidable damage over and
above the amount of the security deposit.
3.At the time of confirmation
3.1. An account will be issued
showing the balance due. This is payable eight weeks prior to the date of
departure.
3.2. Bookings made within eight weeks of departure are payable in
full at the time of booking.
3.3. Full details and key collection will be
sent to you after payment has been received.
3.4. The owners reserve the
right to cancel the booking if payment is not received by the due date.
4. Cancellation
WE MOST STRONGLY RECOMMEND THAT YOU TAKE OUT
HOLIDAY INSURANCE TO COVER UNFORESEEN CIRCUMSTANCES WHICH MAY NECESSITATE
CANCELLATION OF YOUR HOLIDAY
The client may cancel the booking at any
time after it has been confirmed. Cancellation must be in writing.
The
following cancellation charges will apply:
More than eight weeks before
departure Deposit forfeited
Between four and eight weeks before departure 50%
of total cost forfeited
Less than 28 days before departure 100% of total cost
forfeited
5.Amendments
5.1. Any alterations to confirmed bookings can be
made at owner’s discretion and the client’s request - an administration fee of
£10.00 will be charged. Changes need to be notified in writing
together with the relevant fee.
6. Arrival / Departure
6.1. The rental commences at 4.00pm on the
day of your arrival and ceases at 10.00 am on the day of departure. Failure to
vacate the property by this time will result in additional charges.
6.2. The
property will be cleaned before your arrival and again on your
departure.
6.3. All rentals are inclusive of electricity, water and local
sales taxes.
6.4. A telephone is available for your use in the villa, with
local calls being free of charge; you will need a phone card for long distance
or international calls.
7. Force Majeure
7.1. The owners or owner’s agent cannot accept,
be responsible for, or be liable in respect of loss, damage or changes caused by
force majeure (e.g. Strikes, floods, and closure of airports, weather conditions
or other events beyond our control.)
7.2. In the unlikely event of a
complaint during your stay please contact the Management Company. If you still
feel your problem is unresolved then contact me directly.
8. Liability 8.1. The owners or owners agent do not accept any
liability whatsoever for death, personal injury accidents, loss or damage to
persons or personal effects however caused.
8.2. Please bear in mind that
your villa is situated on a development, which consists of both residential and
vacation homes. Therefore, the owners or owner’s agent cannot be held
responsible for any ongoing construction, alterations to existing houses or any
noise as a result thereof on or around the housing development.
9. Swimming Pool
9.1. If pool heating is required, this must be
requested at the time of booking. There is an additional charge and this must be
paid for within the final balance. In the event pool heating is requested and
paid for, the owners cannot guarantee the temperature of the pool as this will
vary according to different factors, the main one being the prevailing weather
conditions.
9.2. In the event of pool heater breakdown, or other
circumstances beyond our control, we (or our representative) will do our/his
utmost to rectify the problem as soon as possible. In such an event our
liability will be limited to refunding the pool heat payment to the guest for
the number of days the heater was out of action only - no other compensation
will be paid.
9.3. Swimming pools are dangerous and ours is not to be used by
children without adult supervision.
10. Inventory Items
10.1. No inventory items must be removed from
the house. This includes linens and towels.
10.2. Guests should check the
property and report any damage to the management company within 24 hours of
their arrival.
10.3. Any breakages or damage must be reported to the
management company immediately.
11. Insurance
11.1. Clients are recommended to take out adequate
holiday insurance to cover all eventualities such as cancellation, accident,
sickness and damage.
12.No smoking policy.
Please note that the owners do not allow
smoking within the villa, however, smoking is permitted within the pool area.
13. Booking of the villa infers agreement with the booking terms and conditions even if the booking form has not been returned.